CLABSTA TERMS OF SERVICE
By accessing and using our platform, you agree to comply with our terms of services. Read on
to know more.
EFFECTIVE DATE: July 03, 2025
PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR THE CLABSTA
MOBILE APPLICATION
YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
This is a legal agreement between You, the potential user of this website/mobile applications
("You" or "Your" or
"User" or "Influencer") and CLABSTA CONNECT LLP ("We" or "Us" or "Our" or "Clabsta"). This
agreement is in
accordance with Information Technology Act, 2000 (as may be amended, modified, re-enacted,
consolidated or
replaced from time to time) and rules there under pertaining to electronic records as
applicable and amended
from time to time. Specifically, Rule 3(1) of the Information Technology (Intermediaries
guidelines) Rules, 2011
which mandates an intermediary to publish rules and regulations, privacy policy and the
terms and conditions for
access or usage of websites and mobile applications.
GENERAL TERMS
1. Clabsta is a platform for showcasing and posting various campaigns for brands which have
tie ups with Clabsta,
through which Influencers can participate in such promotional campaigns. Your use of Our
services offered on or
through the Clabsta website and mobile application (the "Platform") is conditioned upon Your
acceptance without
modification of these General Terms and Conditions ("General Terms & Conditions" or "Terms &
Conditions") and
the terms and conditions set out in the Agreement between Clabsta and the Brands ("Brand
Terms & Conditions").
2. These General Terms & Conditions apply to the entire content of the Platform (defined
hereinafter) without
limitation and should be read carefully along with the specific Terms and Conditions for
Influencers and Brands
(collectively "Specific Terms & Conditions").
3. The use of this Platform and its related services and tools are governed collectively by
the "Terms &
Conditions" and "Privacy Policy" as may be applicable. When You use any of the services
provided by Clabsta,
including but not limited to customer reviews, You will be subject to the rules,
regulations, guidelines,
policies, terms and conditions applicable to such service, and they shall be deemed to be
incorporated into
these General Terms & Conditions and shall be considered as part and parcel of these General
Terms & Conditions.
4. If You do not agree to these General Terms & Conditions read with other Specific Terms &
Conditions and/or
other documents / information / rules / regulations, You should not use the services
provided by the Platform.
5. You understand and agree that by using the Platform You agree to comply with and be bound
by this Agreement
which forms a binding Agreement between You and Us. By using the Services, You represent and
warrant that You
are of legal age to form a binding contract with us. Anything done, caused to be done,
whether expressly or
impliedly in contravention of these Terms & Conditions may render You liable for legal
action.
6. Your right to use the services provided by Clabsta is subject to limitations, conditions,
modifications, and
restrictions established by us from time to time, at our sole discretion. We may alter,
suspend, or discontinue
the Services at any time, without any prior intimation to the user. We may also impose
limits on certain
features and aspects of the Services or restrict Your access to certain parts of the
Services or all of the
Services without any intimation and liability on us.
ELIGIBILITY
Use of the Platform is available only to persons who can enter into legally binding contracts
under the Indian
Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the
Indian Contract Act,
1872 including minors (below the age of 18 years), un-discharged insolvents and persons of
unsound mind are not
eligible to use the Platform. If minor wishes to use the Platform, such use or transaction
may be made by the
minor's legal guardian or parents. Clabsta reserves the right to terminate any person's
membership and/or refuse
to provide such person with access to the Platform if it is brought to Clabsta's notice or
if it is discovered
that such person is not eligible to use the Platform.
REGISTRATION
1. Clabsta is pleased to offer the users access to the Platform through any compatible device
with ability to
collaborate with Brands by participating in the Campaigns / promotional activities offered
by the Brands through
the Clabsta platform in consideration of Fees / Compensation.
2. In order to use the Platform, as part of the registration process, You will be required to
provide certain
information and details, including an e-mail id and any other information deemed necessary
by Clabsta. You
hereby acknowledge that You will be fully responsible for all activities that occur under
Your Account.
3. While registering with Us to use the Platform, You shall not: (i) Create an Account for
anyone apart from
yourself, unless such person's prior permission has been obtained; (ii) Use an Account that
is in the name of
another person with the intent to impersonate that person; (iii) Use a name for the Account
which is offensive,
vulgar or obscene or otherwise unlawful; or (iv) Create more than one Account on the
Platform.
4. You shall be responsible for maintaining the confidentiality and security of the password
for all activities
that occur in and through Your Account. Clabsta and its affiliates/partners are not liable
for any harm caused
by or related to the theft of Your ID, disclosure of Your Account/ account information by
You or Your
authorization to allow another person to access and use Your account. However, You may be
liable to Clabsta and
its affiliates/partners for the losses caused to them due to such unauthorized use. In case
of any
misappropriation or unauthorized access of the Account You agree to communicate the same
promptly to Clabsta.
Any response from Clabsta regarding this will be sent to the e-mail address which was used
at the time of sign
up. To ensure complete protection, You shall ensure that You exit from Account at the end of
each session.
5. You shall ensure that the account information provided by You is complete, accurate and
up-to-date. In case
You wish to update or correct the information provided by You, You may do so by visiting
"Edit Profile" section
on the Platform, or by writing to us at hi@clabsta.com. Furthermore, if You wish to remove
Your profile from the
Platform, You may do so by writing to us at hi@clabsta.com.
6. You hereby agree that if You provide any information that is untrue, inaccurate, not
current or incomplete,
(or becomes untrue, inaccurate, not current or incomplete) or if Clabsta has reasonable
grounds to suspect that
that such information is untrue, inaccurate, not current, incomplete, or not in accordance
with these Terms,
Clabsta shall have the right to indefinitely suspend or terminate or block access of Your
membership on the
Platform and refuse to provide You with access to the Platform.
CAMPAIGN TERMS
1. You hereby understand that Clabsta may, using the Platform, conduct online campaigns for
its clients in order
to promote and increase the popularity of the brands of its clients (the "Campaign"). You
further understand
that for Influencers to participate in a particular Campaign, Clabsta may, from time to
time, at its sole
discretion send invites to such Influencers in accordance with these Terms and the Brand
Terms and Conditions,
as it may deem fit. Only upon receiving an invite and acceptance by the Influencer, they
will be able to view a
particular Campaign posted on the Platform.
2. Should You receive an invite to participate in a Campaign, You shall be required to
provide Clabsta with
certain user information/documentation for verification, Clabsta shall inform You of the
same and You shall
accordingly be entitled to participate in the Campaign.
3. As part of Your participation in the Campaign, You will have to promote the content
relating to Brands on such
social media channels used by You, including but not limited to Instagram, in a form and
manner acceptable to
Clabsta and the Brand ("Campaign Content"). All posts by You relating to the campaign shall
necessarily include
the hashtags (#) as informed to You by Clabsta. You hereby agree that You shall not change,
modify, adapt,
delete or alter the Campaign Content, unless instructed by Clabsta.
4. In the event that Clabsta is of an opinion that there is an error or defect in the
Campaign Content posted by
You, it may either require You to rectify the same and complete the Campaign again or
disqualify You from the
Campaign.
5. Additionally, if Clabsta is of an opinion that the views generated by You are fake or You
have indulged in any
fraudulent activity including but not limited to creating fake traffic to Your posts,
Clabsta shall not make any
payment of fees to You and disqualify You from participating in the Campaigns. Clabsta
reserves the right to
determine what would constitute generating fake traffic, in its own discretion.
6. You acknowledge and understand that You are solely responsible for Campaign Content You
upload, post, publish,
transmit or otherwise make available on Your social media channels or the Platform, subject
to these Terms. You
hereby undertake that while posting any Campaign Content You shall not use any offensive,
libellous, derogatory,
hateful or racially or ethnically objectionable language. Further, You shall not post any
Campaign Content that
is obscene, pornographic, constitutes an "indecent representation of women" as provided in
the Indecent
Representation of Women (Prohibition) Act, 1986. You agree that for such posts, Clabsta
shall also be entitled
to take all action available to it, including black-listing or blocking You from using the
Platform.
7. Clabsta shall not be responsible or liable for the content of any user and You acknowledge
that Clabsta does
not endorse any Campaign Content on the Platform.
8. Clabsta may review Your conduct for compliance purposes but shall have no obligation to do
so. Accordingly,
Clabsta shall have the right, but not the obligation, to monitor access to or use of the
Website to ensure Your
compliance with these Terms or applicable laws or other legal requirements, at its sole
discretion. Clabsta
further reserves the right to remove any Campaign Content from the Platform for any reason,
without prior notice
to You.
9. You hereby agree and acknowledge that the Campaign Content is created as work for hire for
Clabsta and shall
belong to and be the absolute, sole and exclusive property of Clabsta. You agree to assign,
and does hereby
irrevocably transfer and assign, to Clabsta all of Your rights, title and interests in and
with respect to all
Campaign Content, worldwide, along with any registrations of or applications to register
such rights. You hereby
waive and agree never to assert any of rights on any copyright work originated, conceived,
written or made by
You (either alone or with any third party) as part of the Campaign Content. You further
agree not to claim that
any treatment, exploitation or use of the Campaign Content infringes such rights including
but not limited to
the right to be indemnified.
10. You represent and warrant that (i) You are solely responsible for the Campaign Content
posted by You on Your
social media channels and subsequently posted on the Platform in accordance with these Terms
or otherwise have
the right to grant the rights and licenses set forth in these Terms; (ii) You have obtained
all relevant
consents and approvals in order to post any Campaign Content; and (iii) the posting and use
of Your Campaign
Content on the Website does not violate, misappropriate or infringe on the rights of any
third party, including,
without limitation, privacy rights, publicity rights, copyrights, trademark and/or other
intellectual property
rights. You further represent and warrant that, as at the date that the Campaign Content is
posted or submitted
on the Website: (i) the Campaign Content is accurate; (ii) use of the Campaign Content You
supply does not
breach these Terms; and (iii) that such Campaign Content is lawful.
11. You shall not use the Platform for any illegal or unauthorised purpose. You agree to
comply with all laws,
rules and regulations applicable to Your use of the Platform and Your Campaign Content,
including but not
limited to, copyright laws.
12. You shall not, without prior consent of Clabsta, post any Campaign Content before the
release date, as
declared by Clabsta.
13. The provision of services on the Platform may be interrupted, including for maintenance,
repairs, upgrades,
or network or equipment failures. Clabsta strives to keep the Platform up and running;
however, all online
services suffer occasional disruptions and outages, and Clabsta isn't liable for any
disruption or loss You may
suffer as a result.
14. Clabsta may discontinue some or all of the services provided on the Platform, including
certain features and
the support for certain devices and platforms, at any time.
REJECTION, REFUSAL OR RESTRICTION OF CONTENT
We reserve the right to reject, refuse to post and/or delete any Service or to deny,
restrict, suspend Your
access for any reason whatsoever, including, but not limited to bullying, hate speech,
harassment, negative
comments on the Services, terrorism which are in violation of these Terms or being
considered to be offensive,
illegal or in violation of the rights of any person or entity, or being harmful or
threatening the safety of
others.
CONFIDENTIALITY
You shall not disclose or divulge any information disclosed by Clabsta to You to any other
person (including
information disclosed prior to the Campaign, either directly or indirectly, in writing,
orally, electronic or
other tangible form, including, without limitation, any business information, intellectual
property rights,
methodologies, processes, ideas, trade secrets, know-how, business strategies, marketing
tactics, information
pertaining to any work and/or assignment and/or project undertaken by Clabsta for its
clients and/or potential
clients, any information, presentation, research carried out by Clabsta and its proprietary
information or any
other information which is designated as "confidential", "proprietary" or some similar
designation
("Confidential Information").
INTELLECTUAL PROPERTY RIGHT
We solely own rights in the name and mark of Clabsta and the logo that appears on the
Platform (the "Logo"). You
are not permitted to, and You agree not to, use these marks in any way (including as part of
any other
trademark, Company name or domain name), in connection with any product or service. We own
and have the
authorized licensee of all intellectual property rights (including copyright) in and to the
Platform including
intellectual property rights in the content hosted, published, displayed, uploaded on the
Platform by us.
Copyright laws and treaties throughout the world protect these works and all rights in and
to them are reserved
by us. No information, content or material from us may be copied, reproduced, republished,
uploaded, posted,
transmitted or distributed in any way without our express written permission.
CANCELLATION
You may cancel Your account in full, or associated subscription at any time by logging on to
the Platform. You
hereby agree to be personally liable for any and all charges incurred by Your username and
password until You
terminate the account or subscriptions as provided herein. You acknowledge and agree that if
You cancel Your
account or subscriptions, the access associated with that account will be removed
permanently from our database
and if You wish to create an account again in future, You will have to fill the Form and
will have to subscribe
to the Services again, as all the previous data and information collected by us will be
removed.
INTERRUPTION, SUSPENSION OR TERMINATION OF SERVICES
1. By using the Platform, You acknowledge that while we take every reasonable action to make
sure that the
Services remain fully functional and up to date, interruptions do happen, for any reason or
no reason, including
for routine maintenance, as may be required for effective functioning of the Platform. You
understand and
acknowledge that the Services could be interrupted, suspended, or terminated due to any
reason whatsoever,
without any fault of ours and therefore we shall not be held liable in any manner
whatsoever, for any loss to
anyone due to such interruption, suspension or termination of Services without any fault of
ours.
2. Further, Clabsta reserves the right to terminate Your access to the Platform if it
reasonably believes, in its
sole discretion, that You have breached any of the terms and conditions of this Agreement.
Following
termination, You will not be permitted to use the Platform and Clabsta may, in its sole
discretion and without
advance notice to You, cancel any outstanding service requests. If Your access to the
Platform is terminated,
Clabsta reserves the right to exercise whatever means it deems necessary to prevent
unauthorized access of the
Platform. This Agreement will survive indefinitely unless and until Clabsta chooses, in its
sole discretion and
without advance to You, to terminate it.
PROTECTION OF MINORS AND CHILD SAFETY
At Clabsta, we are committed to upholding the highest standards of safety and well-being for
all users,
especially minors. In compliance with global laws and platform policies—including Google's
Child Endangerment
and Abuse Policy—we strictly prohibit any content or conduct on our platform that exploits,
endangers, or harms
children in any manner.
This includes, but is not limited to:
• Content that depicts or promotes the sexualization, abuse, neglect, or exploitation of
minors.
• Involvement of minors in dangerous challenges, stunts, or activities that may lead to
physical or psychological
harm.
• Any form of grooming, harassment, or solicitation of minors through our platform.
• Uploading, sharing, or promoting media that includes inappropriate interactions involving
minors.
• Content that misrepresents the age or identity of a minor for any deceptive, exploitative,
or malicious
purposes.
Clabsta maintains a zero-tolerance policy toward such violations. Any user, influencer, or
third-party account
found in breach of this clause may face:
• Immediate suspension or termination of access to our services.
• Reporting to relevant legal authorities and law enforcement.
• Permanent removal of associated content from our platform.
We also encourage our users to report any content or behavior that appears to endanger the
safety or dignity of
minors by contacting us at legal@clabsta.com or using our in-app reporting tools.
By using Clabsta, you acknowledge and agree to strictly adhere to this policy to maintain a
safe and compliant
digital ecosystem.
USER LIABILITY
1. You are responsible to keep Your account details up-to-date at all times and must ensure
that the password
which You have created on the Platform to access the account must be confidential and must
not disclose it to or
share it with anyone. You shall be responsible for all activities that occur under Your
login id and password.
You will not sell or otherwise transfer Your account to another person or entity.
2. You shall be held liable for display on the Platform through Your account of any grossly
harmful, blasphemous,
obscene, pornographic, paedophilic or harmful display of any material to minors which in
anyway is hateful, or
racially and ethnically objectionable, disparaging, relating or encouraging money laundering
or gambling, false,
malicious, inaccurate or misleading, fraudulent in nature or involving the sale of
counterfeit or stolen items
or items which are otherwise illegal or otherwise unlawful in any manner whatsoever.
CLABSTA'S LIABILITY
1. Whilst we endeavor to ensure that the information provided by us is correct, no warranty,
express or implied,
is given as to its accuracy and we do not accept any liability for error or omission or that
the functions
contained in Services, information and materials, including, without limitation any third
party sites or
services linked to the Platform, whether they will be uninterrupted or will be conducted in
a timely manner, or
that the defects will be rectified by us, or that the servers that make such Services,
content, information and
materials available are free of viruses or other harmful components.
2. In using the Platform, You agree that neither us nor any of our employees, contractors,
partners, sponsors,
advertisers or others, are not responsible or liable for any content or items, including but
not limited to any
text, information, images including photographs or graphics, audio clips, video clips, and
web-links posted by
You, other users, or third parties.
3. You also agree that the Company or any of its affiliates are not responsible for the
content or availability
of third party websites and/or mobile applications linked to or referenced herein.
4. You agree that Company or any of their affiliates shall not be responsible or liable,
directly or indirectly,
for any damage or loss caused or alleged to be caused by or in connection with Your use of
or reliance on any
such content or on the goods or services available on or through any such websites and/or
mobile applications or
any other matter relating to the Company.
5. Any material downloaded or otherwise obtained through the Platform is accessed at Your own
risk, and You will
be solely responsible for any damage or loss of data that results from such download to Your
computer system, if
any.
6. We will not assure You that other users are or will be complying with the foregoing rules
or any other
provisions of these Terms, and, as between You and us, You hereby assume all risk of harm or
injury resulting
from any such lack of compliance by You.
7. Nothing in this Agreement shall limit or exclude our liability for fraudulent
misrepresentation, for death or
personal injury resulting from our negligence or the negligence of our agents or employees
or for any other
liability that cannot be limited or excluded by law.
BREACH OF THESE TERMS
Your Account and associated subscription are non-transferrable and may not be sold, traded,
combined, or
otherwise shared with any other person. If You violate any of these terms and conditions, we
may terminate Your
account in our sole discretion and without limitation, either with or without notice. Should
we terminate Your
Account, we will forfeit all the information other compilations created by You through the
Platform, and You may
not be entitled to re-enrol or re-join or create a new account unless invited to re-join or
to subscribe to a
new account by us.
INDEMNIFICATION
You agree to indemnify and hold us, our directors, representatives, employees, and
contractors, harmless from any
claim or demand, including reasonable solicitors' fees, made by any third party due to or
arising out of Your
use of the Platform, the breach of these Terms by You, or the infringement by You of any
intellectual property
or other right of any other person or entity.
NON-COMPETE AND NON-SOLICITATION
1. You shall not, without prior written consent of Clabsta, promote a directly competing
brand, from a period
commencing 15 (fifteen) days prior to the date on which Your Campaign commencement and
concluding 15 (fifteen)
days after the date on which Your Campaign is completed ("Campaign Period") unless otherwise
communicated to You
by Clabsta.
2. You shall not directly or indirectly (i) divert or attempt to divert from Clabsta business
of any kind,
including without limitation the solicitation of or interference with any of its client,
other Influencer, brand
owner or an agent, or (ii) solicit or otherwise induce any person engaged with Clabsta to
terminate its
engagement.
3. In the event that You have received any requests or have entered into any arrangement with
a directly
competing brand before the Campaign commences, You shall inform Clabsta prior to accepting
the Campaign from
Clabsta.
4. After the acceptance of Campaign from Clabsta by You and till the time Your Campaign is
completed, You shall
inform Clabsta about any new requests received from directly competing brand or any change
in the requests
received or any arrangement entered with a directly competing brand.
NON-DISPARAGEMENT
The user/influencer shall not make any oral or written statement about Clabsta or its
clients, which is intended
or reasonably likely to disparage Clabsta, their clients, their associates, affiliates,
employees or otherwise
degrade Clabsta or its client's reputation or goodwill in the business or any related
industry.
USER COMPLIANCE
Users accessing and/or using the Clabsta platform from a particular jurisdiction shall comply
with all the
applicable laws, rules and regulations in that jurisdiction. Clabsta shall not be held
liable for non-adherence
and/or non-compliance by the said Users with the applicable laws, rules and regulations of
the said jurisdiction
that they are accessing and/or using the Clabsta platform from.
FORCE MAJEURE
Clabsta will not be deemed in default hereunder or held responsible for any cessation,
interruption or delay in
the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural
disaster, act of
God, war, terrorism, armed conflict, labour strike, lockouts, lockdowns, pandemics,
epidemics or boycott.
LOG FILES AND COOKIES
1. We use IP addresses to analyse trends, administer the site, track user's movement, and
gather broad
demographic information for aggregate use. IP addresses are not linked to personally
identifiable information.
Additionally, for systems administration, detecting usage patterns and troubleshooting
purposes, our web servers
automatically log standard access information including browser type, access times/open
mail, URL requested, and
referral URL. This information is not shared with third parties and is used only within this
Company on a
need-to-know basis. Any individually identifiable information related to this data will
never be used in any way
different to that stated above without Your explicit permission.
2. We employ the use of cookies. By using the Platform You consent to the use of cookies in
accordance with
Clabsta's privacy policies. Most of the modern-day interactive websites use cookies to
enable us to retrieve
user details for each visit. Cookies are used in some areas of our site to enable the
functionality of this area
and ease of use for those people visiting. Some of our affiliates/advertising partners may
also use cookies.
LINKS TO THIS WEBSITE
You may not create a link to any page of this website without our prior written consent. If
You do create a link
to a page of this website You do so at Your own risk and the exclusions and limitations set
out above will apply
to Your use of this website by linking to it.
CESSATION OF OPERATION
Clabsta may at any time, in its sole discretion and without advance notice to You, cease
operation of the
Platform.
STATUTE OF LIMITATION
You agree that regardless of any statute or law to the contrary, any claim or cause of action
arising out of or
related to use of the Platform or Services or this Agreement must be filed within one (1)
year after such claim
or cause of action arose or be forever barred.
DISPUTE RESOLUTION
If You consider there to be a dispute between You and us or the services provided by us,
please contact us at
legal@clabsta.com. These Terms, privacy policy and refund policy that are available on the
Platform shall be
governed by and construed in accordance with the laws of India. You agree to submit to the
exclusive
jurisdiction of the courts of Haryana, India to resolve any dispute arising out of the same.
We shall not be
held liable for any dispute arising out of any communication led through/on our Platform
between any two users
using the Platform. Your use of the Platform is not permitted in any jurisdiction that does
not give effect to
all provisions of the Terms, including without limitation, this section.
WAIVER
If any provision of these Terms is unenforceable as determined by a court of competent
jurisdiction under
applicable law, then such provision shall be struck out. All remaining provisions shall
remain in full force and
effect. If we delay or fail to act in respect of any breach by You of these Terms, this will
not operate as a
waiver of our right to act in relation to subsequent or similar breaches by You.
REMEDIES
You acknowledge that if You fail to comply with any of Your obligations hereunder, Clabsta
may suffer immediate,
irreparable harm for which monetary damages may not be adequate. You further acknowledge
that damages are not a
sufficient remedy for Clabsta for any breach of any of the undertakings herein provided; and
that Clabsta is
entitled to, without limitation to the other rights guaranteed under this Agreement, to
specific performance or
injunctive relief (as appropriate) as one of the remedies for any breach or threatened
breach of those
undertakings by You, in addition to any other remedies available to Clabsta in law or in
equity.
CONTACT US
If You need to contact us for anything, You must write to us at hi@clabsta.com.